Privacy Policy

1. Overview

Tracy Hook LLC d/b/a. Whole:Six Wellness ("Whole:Six Wellness," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes the types of information we collect through our website at wholesix.com, lead capture forms, consultation requests, and related communications in the United States and Canada, how we use that information, and the choices you have regarding it.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when expressing interest in our health and wellness consulting services or submitting lead capture forms. This includes:

• Full Name (First and Last)
• Email address
• Mobile phone number
• General consultation preferences or notes submitted in web forms

Non-Personal Information

We may also collect non-personal information that does not, on its own, identify a specific individual. This may include aggregated usage data, browser type, device type, and general interaction metrics collected automatically when you visit our website.

3. How We Collect Information

We collect information in several ways: directly from you when you submit forms or request a consultation; automatically through cookies and similar technologies when you browse our website; and through analytics tools that help us understand how visitors use our site. We only collect personal information that you choose to provide to us.

4. How We Use Your Information

We use the collected information for legitimate business purposes, including:

• Scheduling and conducting wellness strategy consultations
• Sending transactional communications such as consultation confirmations and check-in reminders
• Delivering requested wellness information and service updates
• Responding to customer service inquiries
• Improving our website, services, and overall client experience

5. Your Location & Device Information

When you visit our website, we may automatically collect certain location and device information, including your IP address, browser type, operating system, and referring pages. We use cookies and similar technologies to recognize your browser and remember your preferences. We may also use Google Analytics Advertising Features to better understand how visitors interact with our site and to measure the effectiveness of our content. You can manage or disable cookies through your browser settings.

6. Information Use Limitations

We limit the use of your information to the purposes described in this Privacy Policy. We do not use your personal information for purposes that are incompatible with the context in which it was collected, and we process information in a manner consistent with the reasonable expectations of our clients.

7. SMS Communication & No Sharing Clause

By providing your mobile phone number and opting in, you consent to receive text messages relating to wellness consultations, appointment reminders, and service updates. Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any text message.

8. Cookies & Analytics

We use cookies and web analytics tools to enhance your browsing experience and to gather aggregate information about how our website is used. Cookies are small data files stored on your device that help us remember your preferences and analyze site traffic. You may control the use of cookies through your browser settings; however, disabling cookies may affect the functionality of certain features of our website.

9. Information Security

We maintain technical, administrative, and physical safeguards designed to protect your personal information against unauthorized access, loss, or disclosure. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. However, no method of transmission over the internet or electronic storage is completely secure.

10. Children's Information

Our services are not directed to, and we do not knowingly collect personal information from, children under 16 years of age. If you believe a child under 16 has provided us with personal information, please contact us using the information below so we can promptly delete it.

11. External Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any website you visit after leaving ours.

12. Your Choices

You have choices regarding how your information is used. You may opt out of receiving marketing communications by replying STOP to any text message, clicking the unsubscribe link in any promotional email, or contacting us directly. You may also request access to, correction of, or deletion of your personal information by reaching out to us using the contact information provided below.